• Нийслэлийн нутгийн захиргааны байгууллагуудын төв ордон -Б байр - 4 давхар
  • info_ntbg@ulaanbaatar.mn
  • Даваа-Баасан 08.00-17.00
Олон нийтийн сүлжээнд:

Монгол Улс, Улаанбаатар хот, Хан-Уул дүүрэг 23-р хороо, Арцатын ам, Наадамчдын зам 1200, Нийслэлийн нутгийн захиргааны байгууллагуудын төв ордон -Б байр - 4 давхар

info_ntbg@ulaanbaatar.mn

Даваа-Баасан 08.00-17.00

Bus drivers who fail to pick up passengers from bus stops will be fined
  • 2026-04-16
  • 5 мин унших

Bus drivers who fail to pick up passengers from bus stops will be fined

The Public Transport Policy Department is promptly receiving and resolving complaints, suggestions, requests, and complaints from citizens at the number 70044040. These include:

Thank you: Munkhtuya, a citizen of Bayanzurkh district: Ts. Surenjav, a bus driver with garage number 16-012 of DUTs LLC, traveling in the direction of Ch:19A (Tsagaan Davan Open-Space Service Center), found a school child’s bag and returned it to its owner.

Thank you: T. Enkhzaya, a citizen of Songinokhairkhan district: I would like to thank M. Zandanmyadag, a bus driver with garage number 2-163 of “Passenger Transport Two” ONUAATUG, traveling in the direction of Ch:57 (Ulaanchuluut-National University). The attitude and attitude are good, the bus is very clean, and the service is really satisfactory. I wish you success in your work.

Civil complaint: K. Suren, a citizen of Songinokhairkhan district: When leaving school on Chinggis Soose, the bus with garage number 25-017 slammed on the brakes hard. He is verbally insulting me to make demands. Please consider the measures and respond to the complaint?

Decision: The driver of the vehicle with garage number 25-017, G.E., was given the task of not committing the violation again.

Civil complaint: B. Mönkh-erdene, a citizen of Bayangol district: The driver of the vehicle with garage number 1-099, heading Ch:66 (Zaisan-11th district), stopped too far at the 11th district bus stop and picked up less passengers.

Decision: The driver of the “Passenger Transport One” ONUAATUG was fined.

Civil complaint: When there are no buses on the route Ch:71A (Dunjingarav Shopping Center-MUBIS), the bus with the garage number 23-025 is waiting for a long time at the final stop, causing a long wait.

Decision: The driver of the bus with the garage number 23-025 of GBUS LLC was fined.

Civil complaint: Ts. Sengedorj, a citizen of Sukhbaatar district: He did not stop at the Sapporo bus stop, but stopped 50 or 60 meters past the stop and picked up people on the road. He did not accept the request. Please consider the complaint and respond?

Decision: The driver of Transbus LLC was fined.

Civil complaint: N. Sainbayar, a citizen of Songinokhairkhan district: He stopped at the stop number 32 and did not pick up people. Stopped at a traffic light near the bus stop. Please consider and respond to the complaint?

Decision: Bus Union LLC bus driver A.U. with garage number 06-027 was ordered to work on time and adhere to the route and directions.

Civil complaint: D. Jargal, a resident of the 20th district of Bayanzurkh district: The driver of the bus with garage number 19-055, which was going in the direction of Ch:36 (Gachuurt-Officers' Palace), did not pick up the passenger from the Khangamj stop.

Decision: The driver of Sutain Buyant LLC was fined

Civil complaint: B. Bayantungalag, a resident of Bayanzurkh district: The driver of the bus with garage number 1-012, which was going in the direction of Ch:37 (Ulaanhuaran-4th district), dropped off the passenger at the final stop, Ulaanhuaran. The card was not inserted into the rear device.

Decision: The driver of the “Passenger Transport One” ONUAATUG was instructed to attend the driver behavior training organized by the department and to take care not to commit any further violations.

Civil complaint: B. Tuyamaa, a citizen of Songinokhairkhan district: Please take action and respond to the verbal abuse of the driver of the bus with garage number 6-008 traveling in the direction of Ch:12 (New end of the East Branch-32nd building).

Decision: The complaint regarding the behavior of the driver of the bus with garage number 6-008 of “Bus Union” LLC was instructed to make a decision in accordance with internal procedures.

Civil complaint: P. Nyamdavaa, a citizen of Songinokhairkhan district: The driver of the bus with the garage number 5-232, which was going in the direction of Ch:61 (TEP-3-Officers' Palace), left empty-handed without picking up passengers from the TEP-3 stop.

Decision: A fine of 25 tugriks was imposed on the bus driver B of “Sutain Buyant” LLC.

Civil complaint: G. Sharavjamts, a citizen of Bayanzurkh district: I have a complaint against the driver of the bus with the garage number 1-052, which was going in the direction of Ch:50 (Ulaanhuaran-TEP-3). When I pressed my card, he scolded me, attacked me, and made me get off by using obscene language.

Decision: When investigating the driver's complaint, it was found that the driver had not prepared a form of payment for the passenger when using public transport.

Civil complaint: Sainbileg, a citizen of Bayangol district: The driver of the bus with the registration number 3-052, which was traveling in the M:4 (Sharkhad-Tsambagarav) direction, talked loudly about his personal problems on the phone for a very long time, and insulted him with obscene words when he made a demand.

Decision: The bus driver of the “Passenger Transport Third” ONUAATUG was fined 25 tugriks.